State Launches Online Service for Licensed Insurance Agents

By Maui Now Staff

Hawaiʻi’s contractor and pest control operator licensees will benefit from a new online service launched by the state Department of Commerce and Consumer Affairs, Professional and Vocational License Division, that will enable a faster submission process for their insurance information

The new online service, available at online, allows insurance agents to submit general liability coverage and workers compensation coverage information for contractors and pest control operators.

PVL currently receives hundreds of faxed and emailed insurance certificates weekly that can take up to two to three weeks process. Insurance agents are encouraged to use this new online service to reduce the processing time to three to five business days. (Certificates submitted online do not need to be faxed or mailed to PVL.)

“The online submission is quick and easy,” said PVL Licensing Administrator Celia Suzuki. “We ask all contractors and pest control operators to help us to spread the word and ask their agents to take advantage of this new service to submit their information online.”

Insurance certificates issued through leasing companies and non-Hawaiʻi licensed providers are currently not accepted through this system and must continue to be submitted via hard copy to PVL. The division continues to work on expanding this service to accommodate all submittals.

The new online service was created through a partnership with PVL and the state’s internet portal manager, Hawaiʻi Information Consortium LLC. The service is one of many online services for citizens and businesses offered through the state’s official website.