Fairmont Kea Lani Announces New Director of Operations

September 23, 2017, 10:45 AM HST · Updated September 23, 12:27 PM
Nikki Schenfeld · 0 Comments

Fairmont Kea Lani, Maui recently announced Ian Taylor as the hotel’s Director of Operations.

Ian Taylor. PC: Fairmont Kea Lani

In his new position, Taylor will oversee the 450-key all-suite and villa resort’s Front Office, Housekeeping, Willow Stream Spa, Food and Beverage, Safety and Security as well as Guest Experience departments.


“I am pleased to welcome Ian to Fairmont Kea Lani’s ‘ohana to lead the luxury resort’s operations team,” said General Manager Charles Head. “Ian brings extensive experience in leading the hotel operations of top performing luxury resorts worldwide and will drive the Fairmont Kea Lani to great success.”


Taylor brings more than fifteen years of senior operations leadership in luxury hotels to his position at Fairmont Kea Lani. He most recently served as the Director of Operations for the St. Regis Princeville Resort on Kaua‘i.

Prior to coming to Hawai‘i, he worked as Director of Operations at Delta Winnipeg as well as led the rooms division as part of the opening team at Fairmont The Palm in Dubai and Fairmont Chateau Lake Louise as Director of Rooms.

Nikki Schenfeld
Nikki joined the Maui Now team in 2016 as a writer/reporter. Originally from Chicago, she has had internships with CBS2 Chicago and Comcast SportsNet Chicago where she had the opportunity to interview some of Chicago's best athletes. She graduated from Columbia College Chicago in 2010 with a Bachelor's degree in Broadcast Journalism. She moved to Maui in 2013.


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