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Ask the Expert: Is a Human Mortgage Professional Better than Trusting an App?

January 30, 2018, 3:07 PM HST · Updated January 30, 3:09 PM
Nikki Schenfeld · 1 Comment
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Real Estate Maui Now: Ask the Expert with Sharon Robinson.

Today’s question has been answered by Sharon Robinson NMLS# 310189 with Mason-McDuffie Mortgage Corporation.

Q: Is using a human mortgage professional better than trusting an app?

A: Are you currently house-hunting or plan to be in the near future? If you plan on using mortgage financing to pay for your home, you will soon discover that there’s no shortage of options available to you. You can meet with a local mortgage professional, apply for mortgages online and even download mobile apps that promise to set you up with a mortgage. However, is every option equal? Let’s explore why, in the epic battle of man versus machine, you will want to place your trust in a human mortgage professional.

Human Mortgage Professionals Have Local Experience

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The first and most important reason you will want to work with a human mortgage professional is their understanding of the local real estate market. While you are likely to be working with a real estate agent, your mortgage advisor is another pair of eyes-and-ears that can help to keep your home purchase on the right path. They are also working regularly with many local clients and can share insight and information that no website or app will be able to come up with.

A Human Can Appreciate Your Unique Financial Situation

Online and app-based mortgage technology is cold. Algorithms are processing the math and other hard facts about your financial history, with little consideration of you and your family as people. When you meet with a human mortgage advisor, you’re speaking with someone who understands the challenges that regular people face. They have also worked with numerous other clients and can appreciate why certain circumstances may have come up in the past.

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A Human Will Go To Bat For You If Needed

Finally, don’t forget that a human mortgage professional is invested in your success. A mobile app isn’t going to understand when it needs to go the “extra mile” to ensure that you get the financing you need. You can trust that a human will push for that extra bit of funding or those better repayment terms as they’re on your side.

The above are just a few of the many reasons that you will want to work with a human mortgage advisor rather than using a website or mobile app.

*All information deemed reliable but not guaranteed, and should not be relied upon without independent verification. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any misprints, typographical errors, or misinformation and shall be held totally harmless. Listing(s) information is provided by the REALTORS Association of Maui Inc (C) and is for consumers personal, non-commercial use. Information on this site was last updated (insert publication date). This is not intended as legal or tax advice, and readers are urged to consult with the appropriate professionals to determine the accuracy of information.

Nikki Schenfeld
Nikki joined the Maui Now team in 2016 as a writer/reporter. Originally from Chicago, she has had internships with CBS2 Chicago and Comcast SportsNet Chicago where she had the opportunity to interview some of Chicago's best athletes. She graduated from Columbia College Chicago in 2010 with a Bachelor's degree in Broadcast Journalism. She moved to Maui in 2013.
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