Maui County Mayor Michael Victorino answers some of the most-asked questions submitted to his staff.
Q: The houses across the street from us are very likely using the premises as an illegal short-term vacation rental. They let out like they are letting friends stay there, but I don’t really believe it. No one has that many friends good enough to turn over their home to for free. How are we supposed to handle a situation like this?
A: Cracking down on illegal short-term rentals and building more long-term, affordable housing continues to be among my top priorities. Maui County’s Zoning and Enforcement Division monitors for all permitted and illegal vacation rentals.
Residents can do their part by submitting a Request for Service if they suspect an illegal rental. The RFS process serves as the county’s one-stop information and assistance program that can help answer county-related questions and help address issues with county services.
To report illegal rentals, visit https://www.mauicounty.gov/1776/Request-for-Service  or call the Zoning and Enforcement Division at 270-7253.
Want to ask the Mayor?
Submit your Maui County related questions to Mayor Michael Victorino by email at AskTheMayor@mauicounty.gov , by phone at (808) 270-7855 or via mail to 200 S. High Street, ninth floor, Wailuku, Hawaiʻi 96793.
Questions submitted will be considered for inclusion in the “Ask the Mayor” column.