Ask the Mayor: Should Location of Underground Wires Be Marked?

January 14, 2018, 12:30 PM HST · Updated January 14, 12:30 PM

Mayor Alan Arakawa answers some of the questions submitted to his staff.

Submit your own questions about County of Maui programs, services, operations or policies to Mayor Alan Arakawa at [email protected], (808) 270-7855 or mail them to 200 S. High St., 9th Floor, Wailuku, HI 96793.

Questions submitted will be considered for inclusion in the “Ask the Mayor” column.

Aloha Mr. Mayor


Q: I just completed my new home. While installing a fence, our auger hit the electrical wire that pulled from the circuit breaker box. Should the ground have been marked in any way?

A: Our friends at the various utility companies remind us that customers need to call 811 a few days before performing any work that involves digging. The number 811 is a national number that will connect callers to the Hawaii One Call Center (1-866-423-7287). This is a free service that operates 24 hours a day, seven days a week, and will contact all local utilities to tone, mark or identify the location of underground lines which include electric, gas, telecommunication, cable, water and sewer.

It is always a good practice to call 811 for any project that involves digging, including small backyard projects like planting a tree or a garden.



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