Queenʻs Health Systems Ramps Up COVID-19 Response

March 16, 2020, 4:45 PM HST · Updated March 16, 4:45 PM
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This illustration, created at the Centers for Disease Control and Prevention (CDC), reveals ultrastructural morphology exhibited by coronaviruses. Note the spikes that adorn the outer surface of the virus, which impart the look of a corona surrounding the virion, when viewed electron microscopically. A novel coronavirus virus was identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China in 2019. PC: Alissa Eckert, MS; Dan Higgins, MAM. Content provider: CDC/ Alissa Eckert, MS

The Queen’s Health Systems is announcing several updates to the operations of its 4 hospitals and other facilities around the state effective today:

Visitor policy:

The Queen’s Medical Center Punchbowl:

*2 visitors per patient are welcome
*Visiting hours are daily from 10 a.m. to 6 p.m.
*Children under 12 years old are not allowed unless receiving care as a patient

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The Queen’s Medical Center – West O’ahu:

*2 visitors per patient are welcome
*Children under 12 years old are not allowed unless receiving care as a patient
*Access Points: Main lobby, Emergency Department visitor entrance

Molokaʻi General Hospital:
*2 visitors per patient are welcome
*Children under 12 years old are not allowed unless receiving care as a patient

Queen’s North Hawaiʻi Community Hospital:
*1 visitor per patient allowed in the hospital
*Children under 12 years old are not allowed unless receiving care as a patient
*Access Points: Front lobby 5 a.m. to 8:30 p.m., Emergency Department (after
hours)
*Visitors who exhibit flu-like symptoms will not be allowed on inpatient areas.
*You are encouraged to check with the individual units for any special instructions on
visitor policies.

Testing locations:
*The Queen’s Medical Center-Punchbowl
*The Queen’s Medical Center-West Oahu
*Molokai General Hospital
*Queen’s North Hawaii Community Hospital
*Queen’s Health Care Centers
• Kapolei
• Mililani
*Queen’s Island Urgent Care
• Kakaako
• Kapahulu
• Pearl Kai
• Hawaii Kai

Queens representatives say only people with flu-like symptoms should visit these locations. Those who are healthy and not feeling ill should not come to these facilities for COVID-19 testing. A
physician’s order is also needed to get tested.

Triage Tents (Punchbowl and West Oʻahu):

Hours of operation for the triage tents at both our Punchbowl and West O’ahu facilities
are 10 a.m. to 6 p.m.
*Hours are subject to change

Queens representatives say people with flu-like symptoms should visit these locations. Those who are
healthy and not feeling ill should not come to these facilities for COVID-19 testing. A physician’s order is also needed to get tested.

Infoline:
The Queen’s Health Systems continues to operate a COVID-19 infoline. The phone number is 808-691-2619 and is open 24/7. Registered nurses will be available to answer medical-related questions.

COVID-19 website:
Queen’s has set up a website dedicated to providing updates about our services and other
important information here.

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