Engineer

JOB DESCRIPTION

We are seeking a reliable and proactive Engineer to join our team. This hands-on role is essential in maintaining the quality and functionality of our vacation rental properties by executing necessary repairs and preventative maintenance tasks. This includes mechanical, electrical, appliance, painting and other general maintenance duties.  The ideal candidate is a team player with strong communication skills, attention to detail, and a commitment to ensuring a seamless and positive experience for our guests and owners.

DUTIES

As an Engineer, you will be responsible for the following duties:

• Ensure daily operational and maintenance tasks are completed efficiently, thoroughly, and on schedule.
• Conduct check-out maintenance inspections to identify and resolve any issues before the next guest arrival.
• Collaborate closely with the Housekeeping and Guest Experience teams to meet guest needs and maintain high service standards.
• Support all departments and staff, stepping in to assist with various duties as needed.
• Perform guest-facing tasks with a focus on friendliness and professionalism to help foster strong relationships with both guests and homeowners.
• Take part in ongoing projects aimed at property improvement, preventative maintenance, and enhancing guest satisfaction.
• Complete housekeeping-related tasks as required to support team efficiency.
• Communicate with Housekeepers and Houseman to ensure all guest and owner needs are met.
• Maintain a clean, organized, and safe work environment, ensuring your workspace is tidy at the end of each task and shift.

RELATIONSHIPS 

As an Engineer, you will directly report to our Engineering Manager and work very closely with our Operations and Guest Experience teams in resolving guest maintenance needs. 

SKILLS & COMPETENCIES

The following skills & competencies will be required as an Engineer:

• Prior experience in property maintenance, hospitality, or a similar role preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Flexibility to work weekends, holidays, or on-call shifts 
• Physically capable of handling maintenance duties, including lifting, bending, climbing, and standing for long periods.
• Positive attitude with a focus on guest satisfaction and teamwork.
• Problem-solving skills
• Become an expert on our properties, inside and out
• Understand our standard inventory and inventory system
• Ability to utilize MRR App software on a compatible phone

PHYSICAL REQUIREMENTS

• Able to lift, push, pull and carry a minimum weight of approximately 100lbs
• Able to stand for long periods of time
• Able to kneel, bend and crawl
• Able to squat and crouch
• Able to work in confined spaces
• Able to tolerate exposure to dust and cleaning chemicals

Compensation and Benefits:

$24-$35 per hour DOE

• Employer paid medical, dental and vision insurance
• Employer paid life and AD&D insurance
• PTO
• 401K with 5% company match