Community Health Navigator

Are you looking to work for mission driven and passionate healthcare warriors like yourself? Looking to grow within an organization? 

The Company:

We are Ohana Pacific Health. We positively impact thousands of lives each year with the "Ohana Experience", an organizational culture based on excellence and genuine care. 

• Hawaii's largest, locally owned post-acute healthcare company.
• Our vision is to transform how healthcare is provided throughout Hawaii. 

The Location:

Kalele Care Services at Hale Makua Health Services was founded in 2020 by Ohana Pacific Health to address the complex healthcare needs of the community with an emphasis on assisting Kupuna to live longer and healthier independent lives.

The Position:

Caring for kūpuna (elderly) is one of society's most essential tasks, yet a fragmented health care system misses opportunities to ensure that our aging population is supported across the continuum of care. Kūpuna face daily challenges including chronic health issues, poverty, and access to food and social services. Our aim is to provide our kūpuna with care, support, and respect. Our grassroots, community-led model leverages Community Health Navigators (CHNs) or non-licensed, non-clinical wellness advocates and other licensed clinical staff to provide a trusted resource in the community. Needs are supported through transition of care support, health education, chronic condition management, and social services assistance through a culturally relevant approach. Support services are provided primarily in-person in the hospital and short term rehabilitation settings. In the community, services will be provided in person and telephonically, depending on patient preference and need. We are looking for compassionate, empathetic, and motivated community health workers to join our team.

• Supports comprehensive, collaborative care plan, based on care management plan and social determinants of health, using evidence-based chronic care guidelines where applicable, and patient/family goals for patients, recent discharges, and those in care transition to promote adherence to physician/provider recommendations and instructions. 
• Identifies barriers when treatment goals are not met, collaborative care plan is not being followed or important appointments are missed. 
• Assists the patient in improved healthcare access and promote patient knowledge of health and behavior change. 
• Identifies patients who are overdue for visits, labs and referrals, contacts patients and arranges for follow-up services. 
• Collaborates in developing patient treatment goals related to personal wellness, access to care, engagement with health resources and services, and self-management of conditions. 
• Responds to patient inquiries and assist patients with the completion of paperwork. 
• Facilitates remote visits between patient and provider using telephone or video conferencing. 
• Educates patients on care processes and provides counsel to reduce anxiety and fear. 
• Identifies patient barriers to care such as financial barriers, transportation, insurance, and language barriers, and refers patients, as needed, to additional resources to support engagement in care, including grants and financial assistance programs. 

Requirements:

• High school diploma or equivalent.
• Associates Degree in healthcare, business, communications, marketing, community health worker certificate, or nurse aide training preferred.
• Experience in healthcare or home health field; work with the geriatric population preferred.
• Current and valid Driver's license.

The Benefits:

• Paid Time Off (PTO)
• Tuition Reimbursement & Scholarship Opportunities
• Medical/Dental/Vision/401K 
• Excellent growth and advancement opportunities
• Mission Driven Ohana & Dedicated Team Culture
• Competitive pay and benefits

Ohana Pacific Health is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law. Learn more: EEO is the Law and EEO is the Law Supplement. Ohana Pacific Health participates in the E-Verify program in certain locations as required by law. Learn more at: E-Verify

Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact our Talent Acquisitions team.