Breaking News Alerts

We'd like to send you alerts when breaking news happens. Hide this Message

Press "Allow" to Activate

×
  • News Topics
    • Maui News
    • Maui Business
    • Maui Discussion
    • Maui Coronavirus Updates
    • Maui Arts & Entertainment
    • 2022 Election
    • Crime Statistics
    • Maui Sports
    • Letters to the Editor
    • Maui Real Estate
  • Weather & Surf
    • Maui Weather Forecast
    • Maui Surf Report
  • Maui Lifestyle
    • Maui Job Listings
    • Food and Dining
    • Arts & Entertainment
    • Real Estate
    • Obituaries
    • Events Calendar
    • What’s Open
  • Latest Maui Videos
    • Hālau of ʻOiwi Art - Open House - May 20, 2022
      2022 Maui Police Week Memorial Service: officers, park ranger, federal agent honored
  • Special Sections
    • Medical Minute
    • IMUA Discovery Garden

 
 
 
 
Maui Now
Aloha, !
My Profile | Logout
Aloha, Guest!
Login | Register
    Maui Now
  • Sections
  • Maui News
  • Business
  • Weather
  • Election
  • Real Estate
  • Jobs
  • Obituaries
  • COVID-19
  • Letters to the Editor
  • News Topics
    • Maui News
    • Maui Business
    • Maui Discussion
    • Maui Coronavirus Updates
    • Maui Arts & Entertainment
    • 2022 Election
    • Crime Statistics
    • Maui Sports
    • Letters to the Editor
    • Maui Real Estate
  • Weather & Surf
    • Maui Weather Forecast
    • Maui Surf Report
  • Maui Lifestyle
    • Maui Job Listings
    • Food and Dining
    • Arts & Entertainment
    • Real Estate
    • Obituaries
    • Events Calendar
    • What’s Open
  • Latest Maui Videos
    • Hālau of ʻOiwi Art - Open House - May 20, 2022
      2022 Maui Police Week Memorial Service: officers, park ranger, federal agent honored
  • Special Sections
    • Medical Minute
    • IMUA Discovery Garden
  • Search Jobs
  • Job Alerts
  • My Listings
  • Post a Job
Job Type
Location
Home Chevron Forward Maui Jobs Chevron Forward Hospitality Chevron Forward South Maui
Time Posted 3 weeks ago

Front Office Manager $2,000 Sign on Bonus

Andaz Maui at Wailea Resort & Spa
3550 Wailea Alanui Drive, Kihei, HI, USA
https://careers.hyatt.com/en-US/careers/jobdetails/10780/WAI001717

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  This position reports to the hotel Rooms Director.
 
The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling.  The Front Office Manager should possess strong communication skills and demonstrate leadership abilities.  In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. 
 
Duties include:
  • Responsible for short and long term planning and the management of the hotel’s Front Office operations
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Maintain guest room inventory
  • Coach and counsel employees to reflect Hyatt Service Standards and Procedures
  • Perform all tasks of a Front Office Staff as needed to facilitate service
  • Ensure all operations and cash handling are done per policies and procedures
  • Maintain excellent communication with the housekeeping department
  • Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas
  • Analyze, investigate, and resolve guest complaints
  • Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
  • Insures proper staffing levels for customer service goals
  • Coach and counsel employees to reflect Hyatt service standards and procedures
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
 
*$ 2,000 Sign on Bonus Details: New hire receives $ 1000 after completing 90 days of employment and the remaining $ 1000 after completing 180 days of employment.
 
This is not your typical career opportunity.  This is the Hyatt Touch.

Qualifications

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
  • With opening hotels, previous hotel pre-opening experience preferred
  • Service oriented style with professional presentations skills
  • At least 2 years progressive management experience within the Rooms Division of a hotel 
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills
APPLY

 
Full-time
×
Mail
Apply for this Job
Back to Top
  • Maui News
  • Maui Business
  • Weather
  • Entertainment
  • Maui Surf
  • Maui Sports
  • COVID-19 Updates
  • Crime Statistics
  • Letters to the Editor
  • Maui Activities
  • Maui Discussion
  • Food and Dining
  • Real Estate
  • Events
  • What’s Open
  • Maui Jobs
  • About Maui Now
  • Contact Information
  • About Our Ads
  • App
  • Newsletter
  • Terms of Service

Copyright © 2022 Pacific Media Group. All Rights Reserved.
Privacy Policy | About Our Ads