Hawaiian Airlines to Waive Change Fees Associated with Storms

Hawaiian Airlines, photo by Wendy Osher.

By Maui Now Staff

Hawaiian Airlines announced that it will waive reservation change fees and differences in fares for customers who need to change travel plans due to Hurricanes Iselle and Julio.

The offer is limited to customers who are ticketed for travel on Hawaiian Airlines on Aug. 7 and 8, 2014.

Under the waiver, affected customers will be permitted to change their reservations without charge to flights through Aug. 12, 2014.

The company says changes must be made prior to the departure of the originally scheduled flight, and ticketed on or before Aug. 12, 2014.

All change fees and applicable difference in fares will be waived provided that changes are made in the same class of service, based on seat availability and subject to the restrictions noted above.

Changes must also be made by Hawaiian Airlines personnel in reservations or at the airport. Normal refund rules will apply.

Customers needing assistance should call Hawaiian Airlines’ reservations department at the toll-free number 1-800-367-5320.