Maui Business
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Ritz-Carlton Kapalua Recognizes ‘Five-Star’ Employees
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The Ritz-Carlton Kapalua awarded its “Five-Star Employees” award for the third quarter of this year to their following staff members:
- Sheila Agonoy – Front Office
- Lilia Bali – Kama’āina Diner
- Pauline Hafoka – Loss Prevention
- Ellen Mateo – Kai Cafe
- Deanna Miller – Public Relations and Marketing
- Ashley Pagano – Food & Beverage

Photo Courtesy: Ritz-Carlton, Kapalua
A total of 52 employees were nominated over the course of the third quarter.
The nominees and winners were celebrated at a Halloween-themed lunch gala event last week at the resort.
According to hotel representatives, the Five-Star Recognition program was created to celebrate employees who set the standard in dedication to their work, positive attitude and overall best in class performance.
Here is a list of the nominees:
- Luisa Villagrana – Meetings & Special Events
- Savannah Mullins – Food and Beverage
- Michael Clark – Food and Beverage
- Curry Kucherer – Sales
- Cassie Cockett – Human Resources
- Vanessa Robinson – Sales
- Elaine Sumibcay – Finance
- Nohealani Ralar – Sales
- Bethany Glend – Front Desk
- Louie Van Fossen – Food and Beverage
- Lisa Morondos – Loss Prevention
- Lurline Makahanaloa – Retail
- Brandon Delgado – Spa
- Evelyn Recaido – Housekeeping
- Cynthia Cordova – Banquets
- Gary Gregson – Ulana
- Chassidy Sakamoto – Meetings and Special Events
- Christian Bumagat – Loss Prevention
- Ernest Todd Cook – Banquets
- Dustin Brown – Food and Beverage
- Alona Gallegos – Spa
- Emily Grumling – Spa
- Lucy Dreibelbis – Spa
- Hailey Lau – Spa
- Andrea Schaub – Spa
- Kristen Fitzpatrick – Spa
- Laura Holt – Spa
- Karin Jucker – PR/Marketing
- Q Jauregui – Food and Beverage
- Lovey Soliman – Engineering
- Dante Garde – IRD
- Edgar Saa – Pastry
- Romeo Ramos – Ulana
- Ben Manlansing – Food and Beverage
- Christopher Padua – Food and Beverage
- Mark Sagadraca – Food and Beverage
- Gary Robilotta – Bellman
- Chad Prepose – Banquets
- Janet Sarian – Laundry
- Dora Becerra – Spa
- Kent Hori – Stewarding
- Ronel Labtis – Stewarding
- Paula Tuivailala – Stewarding
- Lisa Dielewicz – Spa
- Rowena Galano – Retail
- Nathan Laborte – Engineering
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