Star Noodle located on the ocean in Lahaina is now open at its new location on Front Street next door to its sister restaurant Aloha Mixed Plate. Star Noodle is an award-winning restaurant for over a decade offering fresh noodles, sake cocktails and Asian-inspired share plates. Star Noodle continues to be one of Maui's most popular eateries, as well as a great place to work with a fabulous view. We are seeking highly motivated and service-oriented staff to join our team! We offer a great working environment with excellent benefits to those who share our values, principles and the spirit of Aloha.The ideal candidate for this position:
Has experience working in customer service and/or the food service industry
Can work a flexible schedule including:
- Day Shifts
- Evening Shifts
- Weekend Shifts
- Holiday Shifts
Has a reputation for giving great service to guests and coworkers
Is enthusiastic about sharing our exceptional service standards with our guests
Can maintain a pleasant smile and demeanor throughout the shift
Can handle multiple tasks at one time
Is self motivated, especially under pressure
Communicates Aloha in person and over the phone
Has good problem solving skills
Is able to pass and practice the Maui County Department of Liquor Test
Is able to pass and practice the TiPS training course
Performance Expectations:
Makes eye contact and greets guests with authentic enthusiasm
Treats customers and co-workers with courtesy and respect
Communicates to supervisors when help is needed to maintain customer service
Is knowledgeable and able to answer guests questions
Helps servers bus tables as needed, when able
Is knowledgeable of the menu and able to answer guests questions
Informs guests of daily specials while in line or seating the guests
Positively responds to requests for assistance from co-workers and guests
Remains within viewing of the door throughout shift
Takes initiative to help in any area of the restaurant when able
Additional Tasks:
Daily Tasks will include (but not limited to):
Setting the dining room for service - lights, music, retail, menus, door, etc.
Greet guests
Seat guests - assign seating using digital reservation system
Place reservations for guests using digital reservation system
Assist guests with all requests (seek the right person to assist if need be)
Assist staff with all requests (that don't interfere with job duties)
Assisting host 1
Setting Tables with napkins, plates and chopsticks before tables are sat
Assist Checking out Take-out patrons
Updating the floor plan in reservation system: dessert, check dropped, finished
