Aloha Mixed Plate, an iconic local style restaurant established 30+ yrs ago at its same location on Front Street in Lahaina. Serving delicious local food at affordable prices, we are excited to serve our local community and visitors. The location and its million-dollar view is a great place to call work with excellent benefits. We look forward to hearing from those who share our values, principles and the spirit of Aloha.The ideal candidate for this position:• Has experience working in customer service and/or the food service industry
Must work weekends, can work a flexible schedule
Has a reputation for giving great service to guests and coworkers
Is enthusiastic about sharing our exceptional service standards with our guests
Can maintain a pleasant smile and demeanor throughout the shift
Can handle multiple tasks at one time, is efficient and moves with the proper urgency required by the business
Is self motivated, especially under pressure
Communicates Aloha in person and over the phone
Has good problem solving skills
Is able to pass and practice the TiPS training course
Performance Expectations:
Makes eye contact and greets guests with authentic enthusiasm each time they are in contact with a guest
Treats customers and co-workers with courtesy and respect
Can lift and carry up to 50 pounds
Can communicate effectively to both customers and co-workers during busy periods
Clears and cleans tables in an orderly, quiet and efficient fashion that meets our standard within 2 minutes as a consistent standard
Restocks supplies and dishes throughout the shift
Communicates to supervisors when help is needed to maintain customer service
Is knowledgeable of the menu and able to answer guests questions
Helps hostess seat guests as needed
Helps food runner deliver food as needed
Helps servers deliver beverages when available
Positively responds to requests for assistance from co-workers and guests
Takes initiative to help in any area of the restaurant when slow busser bushelp
