Warren retires from Hawaiʻi State Federal Credit Union after 30 years of service

After 30 years of work as an executive in financial services, Hawaiʻi State Federal Credit Union’s Craig Warren will retire at the end of the year as executive vice president and chief operating officer, the credit union announced.

“Craig’s leadership, dedication and vision have been instrumental in shaping Hawaiʻi State FCU into what it is today, and I am immensely grateful for the lasting impact he has made on our organization and our community,” said Andrew Rosen, president and CEO, Hawaiʻi State FCU. “As we move forward, I am confident in the strength of our executive leadership team and their ability to build upon Craig’s legacy. Together, we remain committed to advancing our mission and serving our members with the highest standards of excellence.”

Warren is one of Hawaiʻi’s leading deposit strategists with 30 years of executive experience in financial services, including 12 years at Hawaiʻi State FCU. As executive vice president and chief operating officer, Warren has implemented the credit union’s strategies into daily operations, including overseeing all lending, finance, technology, human resources, branch, marketing, product management, investment services, legal, corporate development and operations. Under Warren’s stewardship, Hawaiʻi State FCU has achieved the following notable milestones over the last 10 years:

·      Industry-leading growth in assets of $1.1 billion, reflecting robust financial health and strategic expansion efforts. The credit union’s loan and mortgage servicing portfolio also grew significantly, increased by $1.3 billion, while deposits increased by over $1 billion. Most notably, Hawaiʻi State FCU experienced an industry-leading growth in its membership of more than 50,000 new members.

·      Revamped and established new business lines, products and services, such as business banking, mortgage banking and servicing and investment services. Major product initiatives included the launch of the Relationship Max savings account, the Always Cash Visa credit card, and pioneering Photovoltaic solar loans, catering to diverse member needs and enhancing financial wellness across the community. 

·      Expansion of Hawaiʻi State FCU’s retail footprint by 75% from eight to 14 branches across Oʻahu and Maui. This expansion was complemented by the introduction of Hawaiʻi’s first Interactive Teller Machines, which have elevated member experience by providing more personalized service and convenience.

Warren’s career spans more than three decades in the financial services industry, including senior roles at Central Pacific Bank and Bank of Hawaiʻi prior to his tenure at Hawaiʻi State FCU. He holds a bachelor’s degree in political economy from The Johns Hopkins University and a master of business administration in finance and economics from the University of California, Los Angeles Anderson Graduate School of Business. Warren has served on the Parents and Children Together board of directors since 2019 and currently serves at board treasurer.

“Our industry-leading loan, deposit, asset, and membership growth has allowed us to create nearly 200 fulfilling jobs with competitive pay and full benefits for Hawaiʻi residents. These coveted jobs yield wide-ranging benefits for our community which is why I consider this the most significant accomplishment during my tenure,” Warren said. “Upon my retirement later this year, I look forward to pursuing my passion for history through global travel, spending more time with my family, and expanding my role in local charities.”