Maui Visitors Bureau Recognized for Service Quality
By Sonia Isotov
Meetings and Conventions (M&C) magazine has awarded the Maui Visitors and Convention Bureau with their Gold Service Award for excellence in serving meeting professionals.
This year, the readers of M&C awarded 991 domestic and 16 international convention and visitors bureaus (CVBs) and tourism boards with the Gold Service award distinction, and Maui was among the awardees. M&C’s readers made selections based on the following criteria: professionalism of staff; support on hotels and site inspections; assistance with ground transportation planning; guidance on local attractions; and liaison with local venders and services.
“The meetings market is a critical component of the visitor mix for Maui Nui,” stated Sherry Duong, MVCB’s director of meetings, conventions and incentives, in their monthly newsletter. “It is always gratifying to receive this honor that speaks to our high service standards and the welcoming aloha of our industry professionals and our Maui Nui residents as a whole.”
“To continually provide quality service to clients sets these superior bureaus apart. All our Gold Service winning CVBs know the value of creating a lasting impression can never be understated,” said Kirk Lewis, Meetings & Conventions’ Publisher. “The 2011 Gold Service winners continually excel in many valuable areas of service, impressing not only their clients but also the demanding readers of M&C.”
Meetings & Conventions magazine is a division of NORTHSTAR Travel Media LLC, publishers of worldwide directories, periodicals, electronic products, and destination services for the travel, meetings and hospitality industry.