New Tracking System Implemented for Maui Bus

Maui Bus at the Queen Kaʻahumanu Shopping Center. Maui Now photo.

Riders of the Maui Bus will now have the ability to track the bus in real-time under a new tracking system implemented by the Maui County Department of Transportation and vendor Roberts Hawaiʻi.

County officials say the Rider app by TransLōc enables users to track buses live on a map and get accurate arrival predictions for their regular stops.

According to county officials, the Rider app also gives users the ability to save their favorite stops and routes, get customized alerts and receive system-wide announcements about schedule changes, detours and other up-to-the-minute alterations in service.

“Knowing whether your bus is across town or around the corner will be a huge benefit for our riders,” said Mayor Alan Arakawa in a press release announcement. “This will save everyone valuable time and make it easier for them to plan their day.”

The official Rider app launch is today, Wednesday, Nov. 18, and is now available on iOS and Android systems.

“The idea behind the app is to give riders more control of their public transit experience,” said Marc Takamori, Deputy Director of the Department of Transportation in a statement. “It is very intuitive and easy to use and puts riders in control of their schedule by minimizing the wait time and avoiding anxiety over missed buses.”

County officials say the Rider app is made possible through a partnership with TransLōc, a Durham, NC., based company with a track record of innovative transit technology.  In 2013 the White House honored TransLōc with a Champions of Change award for their work. The TranLōc Rider app is currently being used by 135 agencies nationwide.

“We believe this will be a great asset for our ridership,” said Takamori.

Riders will also be able to check their route status online at MauiBus.TransLoc.com.