Hawaiian Airlines to Waive Change Fees Due to Tropical Cyclone Cook

April 13, 2017, 8:54 AM HST · Updated April 13, 8:56 AM
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Hawaiian Airlines will waive reservation change fees for customers traveling on its Auckland flights between April 13 and April 15, 2017 due to Tropical Cyclone Cook.

Changes must be made prior to the departure of the originally scheduled flight for new travel on or before April 21, 2017.

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All change fees will be waived provided that original flights were ticketed on or before April 13, based on seat availability and there is no change to origin or destination. Changes must be made by Hawaiian Airlines personnel through the Reservations department or at the airport. Normal refund rules will apply.

Customers needing assistance should call Hawaiian Airlines’ reservations desk at the toll-free number 1-800-367-5320. Travelers are also advised to continue to monitor Hawaiian Airlines’ website for updates on status of flights this week.

For more information, visit https://www.hawaiianairlines.com/alerts/tropical-cyclone-cook in the US or https://www.hawaiianairlines.co.nz/alerts/tropical-cyclone-cook in New Zealand.

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