Parks Permit Offices to Close for Software Upgrades
By Maui Now Staff
Parks Department District Permit Offices on Maui will close for a series of days in March and April as new permitting and scheduling software is installed.
Parks officials say the upgrade is designed to provide more efficient scheduling and processing of the more than 10,000 permits that are reviewed annually.
The transition will include the update of forms and establishing a clearer process for many permitting forms and procedures.
Upgrades affecting the Central, East, South and West districts include the closure of permitting offices at the War Memorial Complex, Eddie Tam Memorial Complex, Kīhei Community Center, and Lahaina Civic Center on the following dates: Tuesday, March 10; Thursday, March 12; Thursday, March 19; Tuesday, March 31; Thursday, April 2; and Monday, April 6.
Upgrades affecting the Molokaʻi, Lānaʻi and Hāna district include the closure of permitting offices at the Mitchell Pauole Complex, the Lānaʻi Gymnasium and the Hāna Community Complex on the following dates: Thursday, March 12; Thursday, March 19; Thursday, April 2; and Monday, April 6.
In addition to software installation, the closures will allow staff to input data from the old program to the new software; update all forms and processes for the permitting process; update the website with improved fillable forms, instructions and checklists for the permitting process; conduct training for departmental staff on the new software system and improved procedures; and conduct customer service training for Permit Office staff.
During these Permit Office closures, the District Recreation Offices will be open to assist with key pick-ups and drop-offs that cannot be arranged for during the days the Permit Offices are open, parks officials said.