Maui Business

Hawaiian Airlines Honored for Punctuality, 13 Years on Top

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Hawaiian Airlines at Kahului Airport. Photo by Wendy Osher.

Hawaiian Airlines remained the nation’s top carrier for punctuality in 2016, as reported in the US Department of Transportation’s monthly Air Travel Consumer Report ranking of the nation’s 16 largest carriers.

The achievement marks the airline’s 13th consecutive year holding the title.

Hawaiian Airlines averaged a 91.1% on-time performance rating in 2016, earning the top ranking in all but one month and exceeding the industry average for the year by 9.7 percentage points.

For December, Hawaiian Airlines posted a leading 85.1% on-time performance rating. The carrier also ranked first in fewest flight cancellations with 0.1%, or nine cancellations out of 6,347 flights.

“It’s no secret that our more than 6,000 employees work passionately every day to ensure our guests arrive at their destination on-time,” said Mark Dunkerley, president and CEO of Hawaiian Airlines. “Our success the past 13 years is a direct result of their hard work, and I continue to be inspired by their dedication to our guests.”


Last month, Hawaiian was also named the world’s most punctual airline in 2016 by air travel intelligence company OAG in its annual ranking of on-time performance for all global airlines and airports.


Hawaiian Airlines provides daily non-stop service to Hawai’i from 11 gateway cities in North America – more cities than any other carrier – using Airbus A330-200 and Boeing 767-300 aircraft. The airline also operates approximately 160 daily flights between the Hawaiian Islands using Boeing 717-200 aircraft.

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