DMVL Times Slow Due to Honolulu Computer Issues

June 27, 2017, 3:52 PM HST · Updated June 27, 3:55 PM
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The Maui County Division of Motor Vehicle and Licensing says it is experiencing longer than usual wait times due to Honolulu computer issues.

DMV file photo by Wendy Osher.

Maui DMVL says the City and County of Honolulu is the mainframe for drivers licensing information statewide and began experiencing technical problems on Monday, June 26, 2017, that affected all counties.

As of this time there is no word from O‘ahu as to how long the issue will last or when the problem will be resolved.

Maui DMVL says the following services have been affected: motor vehicle registration, drivers licensing, state ID’s, moped registration, out of state license and vehicle transfers and any and all transactions which require logging into the state database.

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The DMVL added that road test appointments will be kept however the paperwork that needs to be processed after the road test will need to take place at a later date when the system is working properly. Road tests are good for one month after they have been completed.

DMVL staff ask that customers with urgent needs, such as drivers licenses or vehicle registration expiring at the end of the month, come down for servicing.

The county urges those with all other matters to come back when the computer issue on O‘ahu is resolved.

For more information contact the DMVL call center at 270-7363.


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