Maui News

Kīhei DMVL Office Reopens After Extended Closure

July 31, 2017, 9:15 AM HST
* Updated July 31, 9:19 AM
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The Kīhei Satellite DMVL office on Maui reopened for business on Wednesday, July 26, after three-and-a-half weeks of construction of more service counters as well as improvement of office infrastructure.

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County officials say the improvements will enable Kīhei staff to increase service capacity for the community. Currently the Kīhei Satellite Office services about 28,000 customers each year.

The grand opening included a ribbon untying ceremony attended by Mayor Alan Arakawa, after which customers were welcomed into the newly refurbished waiting and service areas.

The number of service counters at the Kīhei facility increased to six. There’s also more seating in the air-conditioned waiting room, and a driver’s license testing area was added.

Department officials say improvements were also made to customer flow to increase efficiency. If there are more than five customers in line for a particular service, customers will now have the option to receive a text message when they are third in line for their respective queue.

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Under the improvements, the driver licensing camera system and software were upgraded and the layout of workstations was changed to increase efficiency.

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For more information, including a list of locations and current wait times, visit www.mauicounty.gov/dmvl or call (808) 270-7363.

Mayor Alan Arakawa is joined by Kīhei DMVL Supervisors Veralyn Latham and Marilyn Weber in the ribbon untying ceremony at the grand reopening of the Kīhei DMVL Satellite Office. PC: County of Maui

Newly refurbished seating and service areas at the Kīhei DMVL Satellite Office allow for improved efficiency, text alerts and a driver’s license testing area. PC: County of Maui.

Kīhei DMVL Supervisor Marilyn Weber (foreground, right) assists the first customer of the day, Diana Hindman, during the grand reopening. PC: County of Maui

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