Hawaiian Airlines to Waive Change Fees for Customers Affected by Hurricane Jose

September 19, 2017, 4:33 PM HST · Updated September 19, 4:33 PM

File photo of Hawaiian Airlines plane. PC: Wendy Osher

Hawaiian Airlines will waive reservation change fees for customers traveling on Hawaiian Airlines or Hawaiian Airlines’ codeshare flights to/from/via New York’s John F. Kennedy International Airport (JFK) or Boston Logan International Airport (BOS) between Sept. 19 and Sept. 20, 2017.

The change fee waiver applies to affected customers subject to the following conditions:

  • Ticket was issued on/before Sept. 19, 2017.
  • Affected flight(s) is/are originally scheduled for travel on/before Sept. 19-20, 2017.
  • Change must be rebooked and ticketed for new flights on/before Sept. 23, 2017. For changes made to new flights on/before Sept. 23, 2017, any resulting difference in fare(s) will be waived provided the change is made to same class of service and there is no change in origin and destination.

Normal refund rules will apply.

Customers needing assistance should call Hawaiian Airlines’ reservations desk at the toll-free number 1-800-367-5320.


Travelers are also advised to continue to monitor Hawaiian Airlines’ website at HawaiianAirlines.com for updates on status of flights this week.

For more information, go online.


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