New Rideshare Pick Up Open at Honolulu Airport

A third rideshare pick up location is now open at the Daniel K. Inouye International Airport, according to the Hawai’i Department of Transportation Airports Division. The new pick up area is located on the second level center median outside of Lobby 5.

“The additional location was established in part to relieve congestion at the pick up areas, especially during the peak hours between 10 a.m. and 2 p.m. daily,” HDOT Airports Division deputy director Ross Higashi said. “The original two zones were at the ends of the airport and the new location is more central which should add greater efficiency.”

Transportation Network Companies, such as Uber and Lyft, will notify the customer which pick up location to use during the order confirmation process. TNCs must meet specific insurance requirements under state law, pay the associated fees, and satisfy other requirements designated in Hawaiʻi Administrative Rule 19-20.1 to operate at the airports.

The two original pick up locations are located on the second floor median outside of Lobbies 2 and 8. A map highlighting the three rideshare pick up zones is available online.