Queenʻs Health Systems Ramps Up COVID-19 Response
The Queen’s Health Systems is announcing several updates to the operations of its 4 hospitals and other facilities around the state effective today:
Visitor policy:
The Queen’s Medical Center Punchbowl:
*2 visitors per patient are welcome
*Visiting hours are daily from 10 a.m. to 6 p.m.
*Children under 12 years old are not allowed unless receiving care as a patient
The Queen’s Medical Center – West O’ahu:
*2 visitors per patient are welcome
*Children under 12 years old are not allowed unless receiving care as a patient
*Access Points: Main lobby, Emergency Department visitor entrance
Molokaʻi General Hospital:
*2 visitors per patient are welcome
*Children under 12 years old are not allowed unless receiving care as a patient
Queen’s North Hawaiʻi Community Hospital:
*1 visitor per patient allowed in the hospital
*Children under 12 years old are not allowed unless receiving care as a patient
*Access Points: Front lobby 5 a.m. to 8:30 p.m., Emergency Department (after
hours)
*Visitors who exhibit flu-like symptoms will not be allowed on inpatient areas.
*You are encouraged to check with the individual units for any special instructions on
visitor policies.
Testing locations:
*The Queen’s Medical Center-Punchbowl
*The Queen’s Medical Center-West Oahu
*Molokai General Hospital
*Queen’s North Hawaii Community Hospital
*Queen’s Health Care Centers
• Kapolei
• Mililani
*Queen’s Island Urgent Care
• Kakaako
• Kapahulu
• Pearl Kai
• Hawaii Kai
Queens representatives say only people with flu-like symptoms should visit these locations. Those who are healthy and not feeling ill should not come to these facilities for COVID-19 testing. A
physician’s order is also needed to get tested.
Triage Tents (Punchbowl and West Oʻahu):
Hours of operation for the triage tents at both our Punchbowl and West O’ahu facilities
are 10 a.m. to 6 p.m.
*Hours are subject to change
Queens representatives say people with flu-like symptoms should visit these locations. Those who are
healthy and not feeling ill should not come to these facilities for COVID-19 testing. A physician’s order is also needed to get tested.
Infoline:
The Queen’s Health Systems continues to operate a COVID-19 infoline. The phone number is 808-691-2619 and is open 24/7. Registered nurses will be available to answer medical-related questions.
COVID-19 website:
Queen’s has set up a website dedicated to providing updates about our services and other
important information here.