Hawaiian Electric focused on restoring customers on Hawaiʻi Island ahead of Tropical Storm Moke

August 22, 2026, 4:00 PM HST

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Power restoration work on Hawaiʻi Island. PC: HECO

Update: 12 p.m., Aug. 22, 2026

Hawaiian Electric remains focused on repairing damage and restoring power to affected communities as quickly and safely as possible ahead of Tropical Storm Moke. Power has been restored to approximately 2,500 Hawai‘i Island customers since yesterday morning. As of 9 a.m. today, about 8,800 customers remain without power.

Estimated restoration times are based on the best information available at the time. Times may be adjusted due to access issues, additional damage, unsafe conditions, or specialized equipment. The list below focuses on larger or more complex outage areas that are estimated to take longer to fully restore. The purpose of this list is to enable customers to make plans based on estimated restoration times. Keep in mind:

This list does not represent every community or pocket of customers currently without power on Hawai‘i Island – even if your area isn’t listed here, HECO is aware.
Tropical Storm Moke is forecast to bring heavy rains and wind gusts through the weekend and this will affect the timing of restoration efforts.
Some locations that experienced little storm damage may still be without power because of damage to lines and facilities that provide electricity to their area. These may be hidden from view or located in distant areas.

EstimatedRestoration Timeframe	Area
Within 24 hours for most, extended outages for some	Ocean View and Ranchos subdivisions (1,000 customers)Pa‘auilo Mauka (190)Kohala Mountain (200)Namakani to Royal Hawaiian Estates / Mauna Loa Estates, Hawaiian Acres, Fern Forest, Volcano (720)
Beyond 48 hours, significant extended outage possible	Kaloko Mauka (240)
5 – 7 days	Orchid Isle Substation to Mountain View Post Office / Mountain View and Glenwood (850)Ahualoa (100)
By Sept. 8 for full restoration; many sooner	Ka‘ū including Waiohinu, Nā‘alehu, Punaluʻu, Pāhala, and Wood Valley (1,800)

Customers who are without power but see their neighbors have electricity restored should call their respective Trouble Line to report the outage:

Hawai‘i Island: 1-855-304-9191 or Report online
O‘ahu: 1-855-304-1212 or Report online
Maui County: 1-855-304-8181 or Report online

With another storm approaching the state, the company urges customers to review their emergency plans, ensure they have supplies on hand and to closely monitor weather updates. Preparation and safety tips are available at hawaiianelectric.com/stormcenter. Detailed tips may also be found in the HECO Handbook for Emergency Preparedness, which can be downloaded for free in English, Cantonese, Ilocano, Korean, and Vietnamese languages, as well as a version for children.

HECO will continue to provide updates as work progresses on Hawaiʻi Island. Check hawaiianelectric.com or the HECO mobile app for the latest outage information and estimated time of restoration.

Updates and more information are available the following resources: