Power outage update: Hawaiian Electric working to restore power to 1,902 on Big Island, 64 in Upcountry Maui, and 62 on Oʻahu

Hawaiian Electric crews continue work to restore power to the remaining customers impacted by Tropical Storm Hone. As of 10:30 a.m., power restoration continued at the following locations:

• On Hawaiʻi Island, power has been restored to customers in North Kohala, Volcano and Punalu‘u. Customers in these areas are urged to call the Hawaiʻi Island Trouble Line at 808-969-6666 if they are still without electricity. Damage assessments are ongoing and crews continue to respond to scattered, isolated outages around the island. About 1,902 customers remain out of power. Additional personnel from O‘ahu will arrive today to help with restoration efforts. Crews are working in upper and lower Puna, Ahualoa, Honoka‘a, and Waimea today.
• On Maui, crews are working to restore most of the remaining 64 Upcountry customers later today.
• On Oʻahu, about 62 customers are without power in Mililani and Schofield. The company is investigating the cause of these outages.

Restoration progress can be impacted due to storm debris, fallen trees, or other conditions in the field. Even if customers don’t see crews in their area, HECO advises that work is being done to restore power to their communities. In many cases, additional work on the electric system is needed in other locations to restore service.  

Gusty winds and heavy rains may have partially uprooted trees or cracked branches that can easily fall and cause new outages. For your safety, the public is asked to stay at least 30 feet away from any downed power lines, and assume they are energized and dangerous. To report an outage or downed power line, call Hawaiian Electric’s Trouble Line:

☎️ Oʻahu: 1-855-304-1212
☎️ Hawaiʻi: 808-969-6666
☎️ Maui: 808-871-7777
☎️ Molokaʻi/Lānaʻi: 1-877-871-8461