Courtyard Maui Earns TripAdvisor Certificate of Excellence Award

June 22, 2015, 2:06 PM HST · Updated June 23, 7:18 AM
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Courtyard Maui Kahului Airport. Courtesy photo.

By Maui Now Staff

Friendly staff, convenient location and awesome value are just some of the Courtyard Maui Kahului Airport‘s guests’ comments that helped the hotel earn TripAdvisor’s 2015 Certificate of Excellence award.

The prestigious accolade, now in its fifth year, takes into account the quality, quantity and recency of guest opinions submitted on TripAdvisor as well as the Maui hotel’s tenure and ranking on the site’s Popularity Index.

To receive the honor, Courtyard Maui Kahului Airport maintained an overall TripAdvisor rating of at least four out of five in the last 12 months.

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Guests praised rooms that “are immaculate,” “a nice pool,” the “well-trained front desk staff” and “excellent coffee” at The Bistro — Eat. Drink. Connect.

TripAdvisor senior contributor JPriceisright wrote: “This is a class act. They have a free shuttle to and from the airport and also to close-by restaurants.”

A guest from Marietta, Georgia, noted that the hotel is a “great place to start for a sunrise bike tour of Haleakalā.”

A guest from Vancouver, Canada, said she and her husband stayed five nights and loved the “very clean” rooms and “very comfortable” beds.

In addition to thoughtful amenities and services, visitors expressed satisfaction in the superior service they received during their stay.

A guest from Winnipeg, Canada, shared that the “customer service was remarkable” with “no question or request unfulfilled.”

A guest also noticed that the Kahului hotel’s staff “greeted each guest as they came and went.”

General Manager Joanne Joffe said she appreciates comments and makes every effort to respond to them.

“Providing well-appointed accommodations and outstanding customer service are what make us stand out among the best hotels in Maui,” Joffe said. “I’m so happy that our guests recognize the friendly staff here, and I assure them that we will always make them feel like ʻohana during their stays.”

The hotel has a contemporary lobby boasting plenty of comfortable spaces to gather, relax and dine in Hawaiian style. Vistors appreciate spacious rooms with modern amenities including complimentary high-speed Internet, flat-panel TVs and iPod docks. Cotton-rich linens and plenty of fluffy pillows topping thick mattresses ensure a sound night’s slumber.

TripAdvisor’s 225 million reviews cover more than 4.9 million accommodations, restaurants and attractions in 45 countries.

About Courtyard Maui Kahului Airport

Courtyard Maui Kahului Airport at 532 Keolani Place offers a complimentary shuttle to Kahului Airport from 7 a.m. to 11 p.m. daily. The hotel features four floors with 138 rooms, two meeting venues with 1,250 square feet of total event space, a bistro, exercise room, outdoor pool and whirlpool. High-speed Internet access is complimentary.

For information, go online or call (808) 871-1800.

Marriott Rewards earn points that can be redeemed for free hotel stays and room upgrades at 3,800 hotels in over 70 countries.

Learn more about Courtyard and Marriott International Inc.

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