Maui Business

Hyatt Maui Associate is Finalist for National Hospitality Award

May 17, 2017, 10:06 AM HST
* Updated May 17, 10:15 AM
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Longtime Hyatt Regency Maui Resort & Spa employee Lisalani Baybayan is one of three national finalists for a North Star Award given by the American Hotels & Lodging Association for exceptional hospitality.

Lisalani Baybayan, Regency Club Concierge at the Hyatt Regency Maui Resort and Spa.  Courtesy file photo, Jan. 2017.

Baybayan, who has worked at the resort for 33 years, is a popular concierge in the Regency Club and known as the “Ambassador of Aloha.”

In January of this year she was awarded the Nā Poʻe Pa‘ahana (the hard-working people) Outstanding Lodging Employee Award, which recognizes the top hospitality employee in the state.

“Lisalani is an exceptional member of our team and amazing representative of both Hyatt Regency Maui and Hawaiʻi at the national North Star Award,” said Fred Findlen, General Manager of the Hyatt Regency Maui Resort and Spa. “We are honored that one of our associates is being recognized at the highest level for her Hawaiian aloha and the profound impact that she has on those she’s served.”

The North Star Award is given to one of three national finalists who are recognized for their exceptional hospitality service. The award is given annually by the American Hotel & Lodging Association. This year’s winner will be announced today, May 17, 2017 in Washington, D.C.

Lisalani Baybayan (pictured at center with lei), Regency Club Concierge at the Hyatt Regency Maui Resort and Spa. PC: May, 2017.


The Hyatt Regency Maui Resort and Spa is situated on 40 tropically landscaped oceanfront acres along a three-mile stretch of the famed Kāʻanapali Beach.  Each of the 806 guestrooms, including 31 suites, provides a private lānai with panoramic views and complimentary Wi-Fi access.


The resort recently underwent a multi-million renovation and was awarded LEED-EBOM Silver level certification, positioning it at the forefront of sustainability in Hawaiian hospitality. In 2017, the resort also was awarded an AAA Four Diamond Award for the 22nd consecutive year.

Make the most of your Maui vacation with these top-rated activities: Maui Top 20: Maui Visitor & Tourism Information
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