HECO 9 p.m. update: 1,300 customers on Maui to remain without power overnight

9 p.m. update: Extended overnight power outages possible as damaging winds batter the state

Hawaiian Electric is urging customers to prepare for potential extended overnight power outages as strong winds and rain continue to impact the islands. Wind has been particularly powerful in West Maui, which saw gusts upwards of 70 miles per hour, and in Leeward Oʻahu, which registered gusts upward of 50 miles per hour.

More than 150 Hawaiian Electric employees and contractors are dedicated to restoration efforts in the field. In the past 24 hours, they’ve restored power to more than 45,000 customers. However, crews have to suspend work whenever it is not safe to continue, such as when wind gusts make it dangerous to raise the hydraulic boom of a utility bucket truck.

In Upcountry Maui, about 1,300 customers will remain without power overnight as island-wide gusts exceed 30 mph. In Kaluako‘i, Moloka‘i, crews are working to repair a damaged utility pole in a remote area before power is estimated to be restored early tomorrow morning.

On Hawaiʻi Island, about 2,500 customers in the Mountain View and Kurtistown areas have no electricity due to a motor vehicle accident that damaged a utility pole. Crews are working to restore power to impacted customers, but some customers may remain without power until repairs can be completed safely.

On O‘ahu, about 14,200 customers are without power in various parts of the island.

The company urges customers to continue planning for potential extended outages, keeping safety as the priority at all times, and thanks them in advance for their patience with what we know will be a challenging next several days.

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5 p.m. update: Hawaiian Electric crews continue to restore power across Oʻahu, Hawaiʻi Island, Maui County

• Approximately 12,700 customers without power as of 4 p.m.
• Crews have restored power to about 45,000 customers in the past 24 hours
• Over 150 Hawaiian Electric employees, contractors working to restore power
• Company urges customers to be safe; avoid downed power lines, standing water

Challenged by powerful winds and rain, Hawaiian Electric crews and contractors continue to restore power to thousands of customers on O‘ahu, Hawai‘i Island and in Maui County. With stormy conditions expected to continue into Monday, customers should ensure they are prepared for possible outages throughout the evening and into tomorrow.

As of 4 p.m.:

• Oʻahu: About 12,400 customers are without power in areas including Nānākuli, Makakilo, Kalihi, Honolulu and Mānoa.
• Maui County: About 300 customers are without power. Crews are addressing pocket outages, primarily on Moloka‘i and Upcountry Maui.
• Hawaiʻi Island: About eight customers are without power on the Hāmākua coast.

Crews have restored power to about 45,000 customers over the past 24 hours.

More than 150 Hawaiian Electric employees and contractors are in the field working to address outages, mostly caused by trees and weather-related debris blown into our power lines. Work to restore customers will continue tonight as long as weather conditions are safe to do so. Restoration may be delayed in some areas due to high winds.

Because of the dynamic nature of the storm system, outage numbers represent a snapshot in time and are subject to change as additional customers are restored and more outages occur, sometimes in the same area. Customers can track current outages at hawaiianelectric.com/outagemap and on the mobile app. Outages can also be reported through the app.

Hawaiian Electric reports that it understands that customers need to know when their power will be restored and is working to keep outage maps and social media updated with information as it becomes available. 

The company’s priorities for restoration emphasize safety and essential community services. Restoration also will take place in a manner designed to affect the greatest number of customers first.

If you are without power and see downed lines, this is the likely cause of the outage in your neighborhood.  For your safety, always treat downed power lines as energized and dangerous, and stay at least 30 feet or more away from the lines. Customers should call 911 or our Trouble Lines (listed below) to report dangerous situations, such as downed power lines or sparking electrical equipment. Keep phone lines open for emergencies at this time.

Hawaiian Electric Trouble Lines

• Oʻahu: 1-855-304-1212
• Maui County: 1-855-304-8181
• Hawaiʻi Island: 1-855-304-9191

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1 p.m. update: Hawaiian Electric crews out in force to restore power across Oʻahu, Hawaiʻi Island, Maui County

Hawaiian Electric crews and contractors continue to restore power to thousands of customers on O‘ahu, Hawai‘i Island and in Maui County affected by powerful winds and severe weather. Customers should continue to prepare for possible outages due to the ongoing stormy conditions.

As of noon:

• Oʻahu: Nearly 9,850 customers are without power in areas including Nānākuli, Makakilo, ʻAiea, Kalihi, Honolulu and Mānoa. More than 10,000 customers have been restored.
• Hawaiʻi Island: About 160 customers are without power in areas including Hilo and along the Hāmākua coast. More than 1,500 customers have been restored.
• Maui County: About 350 customers are without power. Crews are addressing pocket outages, primarily on Moloka‘i and Upcountry Maui. About 1,100 customers have been restored. 

More than 150 Hawaiian Electric crews and contractors are working across the service territory to address outages, mostly caused by trees and weather-related debris blown into our power lines. Work to restore customers will continue throughout the day as long as weather conditions remain safe to do so. Restoration may be delayed in some areas due to high winds.

9 a.m. update: Hawaiian Electric working on power restoration across Oʻahu, Hawaiʻi Island

Hawaiian Electric crews are making progress restoring power to approximately 11,500 customers on O‘ahu, Hawai‘i Island and in Maui County who were affected by powerful winds and severe weather overnight and early this morning. Customers should continue to prepare for possible outages due to stormy conditions.

• Oʻahu: Nearly 7,900 customers are without power in areas including Nānākuli, ʻAiea, Waiau, Kalihi, Honolulu and Mānoa. About 9,600 have been restored.
• Hawaiʻi Island: About 1,400 customers are without power in areas including Hilo and along the Hāmākua coast. Nearly 1,500 restored as of 6 a.m.
• Maui County: Crews are addressing pocket outages, primarily in Upcountry Maui. About 450 customers have been restored.

Hawaiian Electric crews and contractors are working across the service territory to address outages, many caused by trees and weather-related debris blown into our power lines. Our crews will continue to work to restore customers throughout the day as long as weather conditions remain safe to do so.