#heco maui

More than 7,000 customers were without power due to an outage impacting customers from Wailuku to Kahakuloa on Monday night. Some areas of Wailuku had power restored by 9 p.m.

Hawaiian Electric will be installing power line markers also known as bird diverters on its electrical infrastructure using unmanned aircrafts, or drones, in parts of Kahakuloa, Honomanū, and Keālia National Wildlife Refuge areas from Dec. 1 to Dec. 22, from 8 a.m. to 4 p.m. daily and weather permitting. Electric service will not be impacted.

Hawaiian Electric will be using unmanned aircraft, or drones, for aerial inspections of its infrastructure in the ʻUkumehame area of West Maui from Monday, Dec. 1 to Friday, Dec. 5, from 8:30 a.m. to 3:30 p.m., weather permitting.

Customers facing economic hardship can submit an application to the Hawaiʻi Relief Program for assistance with utility bills. Announced last week by Gov. Josh Green, the program is designed to provide support for those facing uncertainty due to the ongoing shutdown of the federal government.

Hawaiian Electric reports significant progress in its efforts to remove double poles as part of a comprehensive, multi-year plan to improve safety, reliability and neighborhood aesthetics.

Hawaiian Electric is monitoring weather conditions that may lead to an increased risk of wildfires. If needed to protect public safety, Hawaiian Electric may implement its Public Safety Power Shutoff program to proactively shut off power in communities with high exposure to wildfire risk.

To maintain safe and reliable service, Hawaiian Electric will be performing overnight work to upgrade equipment along Honoapiʻilani Highway in three West Maui areas on Thursday, Oct. 23 at 9 p.m. to Friday, Oct. 24 at 5 a.m. No service interruptions are planned for this work. 

Residents are encouraged to attend the County of Maui’s Lahaina Community Meeting at 5:30 p.m. Wednesday, Sept. 3, 2025, at the Lahaina Intermediate School cafeteria.

To maintain reliable service, Hawaiian Electric crews will be replacing a utility pole using bucket trucks on Honoapi‘ilani Highway between Olo Place and Golf Course Road (around mile marker 3 and 4) in the Waikapū area today, Thursday, Aug. 7, from 9 a.m. to 2:30 p.m.

At this time, Public Safety Power Shutoff is in a “watch” condition, meaning that if weather conditions intensify in the next 24 to 48 hours Hawaiian Electric may proactively shut off power in communities with high exposure to wildfire risk. During this watch period, customers in these areas are urged to initiate their own emergency plans and prepare for the possibility of extended power outages.

Around 11 a.m. today, approximately 3,800 customers in parts of Waikapu and Wailuku experienced an outage when tree trimmers accidentally dropped a branch on the lines. Around this time, there also was a pocket outage in Wailuku that impacted some County facilities and businesses on High Street, Wells Street, and Main Street. This outage was a suspected underground cable fault.

To maintain safe and reliable service, Hawaiian Electric will be working overnight to install new equipment as part of its ongoing Wildfire Safety Strategy on Hāna Highway in the Pā‘ia area, between the Pā‘ia Mini-Bypass Rd. to Hoku Pl., on Thursday, July 24, from 9 p.m. to Friday, July 25 at 4 a.m. No electrical service interruptions are expected during this work.

With weather conditions improving, Hawaiian Electric has ended its Public Safety Power Shutoff watch, which had been in effect for Maui and Hawaiʻi Island since Saturday.

Power remains on in communities with high exposure to wildfire risk. However, Hawaiian Electric continues to monitor the threat from high winds and dry conditions. The company may proactively shut off power in Public Safety Power Shutoff areas on Maui and Hawaiʻi Island as part of its PSPS program, which continues in a watch condition that started on Saturday.

Hawaiian Electric has restored electricity to all affected customers, about 330 in parts of Upcountry Maui, impacted by its Public Safety Power Shutoff (PSPS) program. Overnight crews and additional personnel who have been working since 6 a.m. completed inspections of the circuits enabling all customers to be restored. If hazardous conditions suddenly return, it may be necessary to shut off the power in identified PSPS areas on Maui and Hawai‘i Island to reduce the risk of a wildfire.

In May, 15 goats were set up in within a fenced 1-acre area of Upcountry Maui and cleared the vegetation within eight days.

As first responders, emergency management agencies and landowners prepare for a dry summer, Hawaiian Electric reports it is readying its Public Safety Power Shutoff program to reduce the risk of ignitions from its equipment in dry and windy conditions.

Hawaiian Electric is improving its outage reporting system on Hawaiʻi Island and in Maui County. As part of the new system, the current phone numbers to report outages will be replaced with new toll-free numbers, effective May 8, 2025.

Hawaiian Electric will continue to use unmanned aircraft, or drones, for aerial inspections of its infrastructure in Nāpili and Pu‘ukoli‘i on Thursday, May 8, as well as in Kula on Friday, May 9, from 8 a.m. to 3 p.m. on both days, weather permitting. 

With hurricane and wildfire season coming up, Hawaiian Electric hosts a West Maui Emergency Preparedness Open House event to help prepare residents and their communities on Saturday, May 3, from 9 a.m. to 12 p.m., at the Lahaina Intermediate School cafeteria.