#heco maui

Hawaiian Electric is improving its outage reporting system on Hawaiʻi Island and in Maui County. As part of the new system, the current phone numbers to report outages will be replaced with new toll-free numbers, effective May 8, 2025.

Hawaiian Electric will continue to use unmanned aircraft, or drones, for aerial inspections of its infrastructure in Nāpili and Pu‘ukoli‘i on Thursday, May 8, as well as in Kula on Friday, May 9, from 8 a.m. to 3 p.m. on both days, weather permitting. 

With hurricane and wildfire season coming up, Hawaiian Electric hosts a West Maui Emergency Preparedness Open House event to help prepare residents and their communities on Saturday, May 3, from 9 a.m. to 12 p.m., at the Lahaina Intermediate School cafeteria. 

Hawaiian Electric will be using a helicopter on Thursday, April 17, from 10:30 a.m. to 12:30 p.m., in the West Maui area, for assessment of the company’s electrical infrastructure. Exact times and locations are subject to change depending on weather conditions.

With hurricane and wildfire season coming up, Hawaiian Electric is hosting two emergency preparedness open house events to help prepare residents and their communities. One will be held Saturday, April 26 at the King Kekaulike High School Cafeteria. The other will be held Saturday, May 3, at the Lahaina Intermediate School Cafeteria.

To maintain reliable service, Hawaiian Electric contractors will be performing tree trimming along Nāpili Place in the West Maui area on Monday, April 7, from 6:30 a.m. to 2:30 p.m.

Hawaiian Electric will continue to use unmanned aircraft, or drones, for aerial inspections of its infrastructure in various areas of Upcountry Maui on weekdays throughout the month of April, from 9 a.m. to 2 p.m., weather permitting. The inspections will take place in parts of Olinda, Piʻiholo, Kula, Kēōkea and ʻUlupalakua.

Hawaiian Electric will be using unmanned aircraft, or drones, for aerial inspections of its infrastructure along Kula Hwy., between Haleakalā Hwy. and ʻAʻapueo Pkwy. in the Pukalani area on Thursday, March 27, from 12 p.m. to 4 p.m., weather permitting.

Boosted by new grid-scale and rooftop solar capacity, Hawaiian Electric achieved a 36% consolidated renewable portfolio standard in 2024, accelerating progress toward the 2030 RPS milestone of 40%.

Hawaiian Electric will be using a helicopter to perform routine power line inspections in the West Maui area above Honoapiʻilani Highway from Lahaina to Mahinahina on Wednesday, Feb. 12, from 10 a.m. to 12 p.m. Exact times and locations are subject to change depending on weather conditions.

As of 11:20 a.m. on Friday, Jan. 31, 2025, there were more than 2,000 customers that remained without power in Maui County out of about 72,000 accounts. The outages are spread out in various parts of the island including parts of Kula, Makawao, Haʻikū, Piʻiholo and Olinda.

With heavy rains and strong winds expected this week, Hawaiian Electric is closely monitoring weather forecasts and urges customers to check their emergency preparations and prepare for the possibility of power outages.  According to the National Weather Service forecast, a potent winter low pressure system will develop west of the islands Wednesday night, pass by […]

Hawaiian Electric will close its Shift and Save time-of-use rates program to new enrollments as of Feb. 1, 2025, following the completion of a one-year pilot. Customers enrolled in Shift and Save before that date will be allowed to continue in the program with the ability to opt out at any time.

Among the topics to be discussed is the recently announced $1.6 billion in Community Development Block Grant Disaster Recovery (CDBG-DR) funds that was appropriated by Congress after the 2023 Maui wildfires.

Hawaiian Electric crews will be working to upgrade utility poles using bucket trucks on Honoapi‘ilani Highway in the Waikapū area between Kūihelani Highway and Waikō Road on Tuesday, Jan. 7 and Wednesday, Jan. 8, from 9 a.m. to 2 p.m. daily. The work is to maintain reliable service and involves pole replacements that will impact area […]

A power outage in the Upcountry area of Maui knocked out electricity to some traffic signals along the Haleakalā Highway earlier this morning. The outage was first reported at around 4:35 a.m. As of 7:40 a.m., an estimated 61 customers remained without power. The majority of impacted customers were expected to have power restored by 9 a.m.

To maintain reliable service, Hawaiian Electric crews will be conducting overnight equipment upgrades on Honoapi‘ilani Highway between mile markers 7 and 8 between Māʻalaea Bay Place to the McGregor Point and Lighthouse heading towards West Maui starting Tuesday, Nov. 12 to Friday, Nov. 22, from 9 p.m. to 5 a.m., daily.

To maintain reliable service, Hawaiian Electric crews will be conducting work for equipment upgrades using bucket trucks on Honoapi‘ilani Highway between mile markers 23 and 24 near Halelo St. across of the Kā‘anapali Parkway in the West Maui area on Thursday, Oct. 17, from 9 a.m. to 1 p.m. The work involves installation of advanced meter equipment and will impact area traffic during this time. No service interruptions are planned for this work.

Hawaiian Electric reports the company is monitoring high winds and dry conditions across the state, which may lead to an increased risk of wildfires. If necessary, Hawaiian Electric may implement its Public Safety Power Shutoff (PSPS) program to proactively shut off power in communities with high exposure to wildfire risk.

Hawaiian Electric is raising awareness about its drone operations after one of its contracted drones was damaged while midair, downing the tool as it was being used to inspect overhead lines on Maui last week. Company representatives say the drone was purposely targeted. As part of its ongoing wildfire safety strategy, Hawaiian Electric is using unmanned aircrafts, or drones, for aerial inspections within Maui County, Hawai‘i Island and O‘ahu to inspect its electrical infrastructure in identified wildfire risk areas.