#heco maui

Hawaiian Electric employees on in Maui County and on Oʻahu together with the IBEW Local 1260 raised $273,053 for Aloha United Way during a 2025 workplace campaign.

With potentially less rainfall in the months ahead, Hawaiian Electric is encouraging customers across the state to take steps now to prepare their homes and families for potential wildfire and emergency conditions. The company is also continuing targeted efforts to strengthen its electric systems, including recently announced pole hardening work in Lahaina.

To maintain reliable service, Hawaiian Electric crews will be working to relocate 11 poles along Waiehu Beach Road between Kahekili Highway and Maka‘ala Drive, from Monday, June 15 to Saturday, July 4 from 8 a.m. to 3:30 p.m., Monday to Saturday. No service interruption is expected.

Starting today through June 30, Hawaiian Electric customers in need may apply for a one-time credit to reduce their energy bills under the Hawaiʽi Home Energy Assistance Program, or H-HEAP.

To maintain reliable service, Hawaiian Electric crews will be performing work along Piʻilani-Kula Highway near ʻUlupalakua Ranch Road at both intersections between mile markers 15 and 17 in Upcountry Maui on Tuesday, May 19, from 9 a.m. to 6 p.m.

“This Earth Day, take a good look at what’s plugged in to outlets around your home or business. What can be used less, turned off or unplugged to save energy?” said Rebecca Dayhuff Matsushima, Hawaiian Electric vice president of customer service. “Small changes that you make can make a big difference over time.”

Hawaiian Electric will be installing up to 125 acoustic seabird detectors on its poles in various locations across Maui starting Monday, April 20 to Monday, Nov. 30, from 8 a.m. to 4 p.m., weather permitting. Hawaiian Electric is installing the acoustic detectors to identify possible locations of seabird collisions that occur along power lines, if any, the company reports.

Hawaiian Electric customers should prepare for potential increases in energy costs in the coming months, driven by rising global oil prices linked to escalating geopolitical tensions, including the ongoing conflict involving Iran, according to a company press release.

Hawaiian Electric completed most of its power restoration work as the state continues recovery efforts in the aftermath of the back-to-back Kona low storm systems. Fewer than 1% of the company’s approximately 474,240 total customers remain without power.

Hawaiian Electric has restored power to almost all customers who were impacted by back-to-back Kona low weather systems. These systems have pummeled the state with gusty winds, heavy rains and catastrophic flooding since March 11.

About 3,300 customers in the North Shore, O‘ahu flood zone are expected to remain without electricity until assessment and repairs can be completed. On Maui, crews are currently responding to an outage in the Waihe‘e area affecting about 1,000 customers.

About 4,200 customers on the North Shore of Oʻahu have been without power since Friday morning after Hawaiian Electric de-energized circuits that cross through the flood zone. On Maui, crews continue to work to restore power to about 100 remaining customers impacted by last week’s kona low storm.

Once mandatory flood evacuation orders are lifted on the North Shore of O‘ahu, Hawaiian Electric will inspect its infrastructure to determine when it will be safe to restore power to customers affected by a proactive power shutoff due to catastrophic flooding. However, if the evacuation notice is lifted after dark, crews must wait for daylight to begin inspections.

About 70 customers were restored today. Crews continue to focus on restoring about 220 remaining customers. Today, some of the critical repairs involved using a helicopter in East Maui where there is no truck access to set a 55-foot pole and deliver digging equipment as well as other restorations in pockets of Maui. 

About 400 customers remain without power islandwide as crews continue working on restorations. Hawaiian Electric is contacting some customers who should prepare for their outage to extend into next week due to the forecasted storm conditions. Some key repairs involve helicopter use and crews hiking into certain areas, which will need to be stopped in adverse weather and potential flooding.

Crews are still working to restore about 1,000 customers without power. About 240 of these customers are in East Maui and are experiencing extended outages that could last several days pending favorable weather conditions as crews must repair 20 damaged poles and multiple spans of downed lines.

Crews restored the majority of Kula customers from Lower Kula Highway to Keokea Place. More than 3,500 customers were restored today, however, about 2,400 customers remain without power. In Kīhei, mud and debris are being cleared to inspect and make any repairs to underground facilities that could restore 600 customers. In East Maui, including pockets of Ha‘ikū, about 300 customers should continue to prepare for extended overnight outages due to ongoing damage assessments and repairs.

On Sunday evening, crews restored power to a majority of South Maui customers. Crews also brought back online a majority of Kula customers between the Ōmaʻopio Road area to Lower Kula Highway. About 4,600 customers (6% of customers on Maui) are currently without power, with the majority in Upcountry and East Maui.

About 7,300 customers, or 10% of total customers, remain out in various areas, including Upcountry, South, and East Maui. Crews restored more than half of the 20,000 customers impacted by the storm across the county throughout the day. Damage assessments and potential repairs are being stalled due to flash flooding, downed trees, and road closures like the one caused by a massive sinkhole in South Maui.

About 10,000 customers remain out in various areas as crews restored half of affected customers in parts of South and Upcountry Maui this morning. Crews rerouted service to about 4,000 South Maui customers who lost power due to a large sinkhole along S. Kīhei Road around 4:50 a.m. today.